What is your name?
Hayden Orme
What is your title?
Founder & CEO Strategist
What is your business name?
Handled. By Hayden & Co.
What is your website URL?
👉 www.handledbyhayden.co
What is your Instagram handle?
@handled.byhayden
What is your LinkedIn URL?
👉 linkedin.com/in/hayden-orme
How long have you been a Boston Business Women member?
About 2 years
Where are you based? How did you end up there?
In the Seacoast Region of New Hampshire. I grew up in New Hampshire, but have lived all over the USA and abroad. I was relocated back to NH for work (from CA) in 2012, and have stayed ever since.
Tell us more about your company! What do you do and what pushed you to start?
We are an optimization and elevation firm; we provide top-notch executive assistance support as well as consulting focused on strategy, efficiency, and operations for entrepreneurs and corporate clients. We are on a mission to help entrepreneurs and corporate leaders holistically thrive in their businesses, honoring the person AND professional and setting them on a sustainable path for successful growth and greater satisfaction.
I left corporate at the end of 2019, and I gradually realized that I had been operating in chronic burnout for my entire 13+ year career. I decided then and there that I wanted to create a company where our culture was second to none, and to make lasting changes from the top down for my clients, and my Crew.
A common misconception in our society is that you have to suffer to be successful; we show leaders this absolutely does not need to be the case. Running a business in balance and alignment truly facilitates you claiming your space and authority as the Empowered CEO you want to be while elevating your company to new heights with high-caliber support. You get to do more of what you do best, and more of what you love; your business is optimized, and you are leading it from a place of greater joy and satisfaction.
What is your definition of success? How do you know when you’ve reached it?
I ask every single client I start work with: “What does joy and satisfaction look like for you in your business?” The answer is always unique to each individual. For me, success is running a company that lights my fire, having my Crew and clients happy and fulfilled, leading my day-to-day life from a place of balance and alignment (with both my time and my core values), and achieving and maintaining financial freedom.
The business should support the life I want to lead, and the experiences I want to have, while also supporting my ability to be of service, pay it forward, and make a lasting impact on others’ lives. I’m grateful to say that I’m closer than ever to reaching all of these criteria for myself and my business.
Tell us about your most transformational moment as an entrepreneur.
It wasn’t one single moment, but a series of realizations — I was sliding back into my corporate, workaholic, perfectionist mindset, and that was NOT how I wanted to live or work anymore. When I reevaluated how to delegate optimally and leaned on my Crew more, my business and happiness soared.
After bringing on more top-notch Crew members in 2022 to really support me in operating in my zone of genius as an Empowered CEO, I grew the business by 300% over the prior year! When I truly embraced my own advice, I took my company to new levels — and this is what we do for our clients.
What was one of your biggest challenges in business?
Being an entrepreneur is both an incredibly humbling and invigorating journey. One of the biggest challenges I faced was relaunching my entire company after a rebrand, and running my company day-to-day during and after two excruciatingly painful surgeries for a ruptured Achilles tendon.
The surgeries were a month apart, and I was non-weight bearing for 13 weeks. The physical limitations and pain took a real toll, but with the support of loved ones and my Crew, I came out stronger.
How do you handle the harder days? The struggles? Those moments when you feel like giving up?
I actually wrote an article about JUST this topic! It’s titled “Even Empowered CEOs Have Those Days.” You can read it here!
How has being a Boston Business Women Inner Circle member positively influenced your life + business?
I enjoy the authentic community and have found that no matter the question or topic, someone is always willing to jump in and help. It has also proven a wonderful lead generator for my business — I have received several clients through networking within the group!
Tell us about your most proud moment in your career.
I’ve had several proud moments, and each one feels monumental at the time. I felt so proud when my first co-authored book became an International Bestseller within days after launch (with proceeds going to the MicroLoan Foundation — helping women in sub-Saharan Africa start businesses).
I also had a goal to at least double my annual revenue each year, so I was thrilled to grow HBH & Co. by 300% last year!
Who is the woman behind your business? What does she like? How does she spend her free time? What does she value?
I live with my partner, Chris, his two daughters (my bonus daughters), and my two feline fur babies — rescuing a dog is next! I love the ocean, animals, and volunteer to support both. I’m a speaker, two-time international bestselling author, avid sailor, and a 50 Ton Master Merchant Mariner Captain.
Integrity is my top value — it guides my company and my relationships. I love experiences over material items, I love to travel, and I always have something on the calendar to look forward to. Fun fact: I have dual nationality with Great Britain, and grew up on cucumber sandwiches and tea! ☕🇬🇧
What makes you stand out from others in your field? What do you do differently?
For over 13 years before launching my own business, I supported executives at companies like Partners Healthcare, Brightcove, Novartis, and McKesson (a Fortune 5 company at the time). Now, as an entrepreneur, I leverage that experience along with my Crew’s 100+ years of combined corporate expertise to deliver intuitive, compassionate, and high-caliber business support.
Handled. By Hayden & Co. provides a unique approach to remote support and business development. Our strategic consulting and executive assistant services give clients the time and freedom to operate in their zone of genius while delegating the rest.
I believe in a culture where everyone is appreciated, empowered, and celebrated in what they do best.
Where can we keep up with you? What social media platforms do you use the most?
📸 Instagram: @handled.byhayden
💼 LinkedIn: linkedin.com/company/handled-by-hayden-llc
📘 Facebook: facebook.com/handled.byhayden